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What is PoC? |
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PoC is an acronym for Push-to-Talk over
Cellular. It is a half-duplex communication service that allows
a user to directly connect to a contact or a group of contacts
with just a push of a button, similar to walkie-talkies. It
also has the Presence feature that allows a user to see the
availabilities of all his contacts, similar to Instant Messenger.PoC
is a voice service that runs on the GPRS network. |
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What are the advantages of PoC? |
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PoC users will be able to
1) Connect directly to a selected contact.
2) Perform a group call (similar to call conference).
3) Able to tell contacts availability through the presence feature. |
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Who is eligible for the service? |
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PoC is currently limited to selected postpaid
Corporate Advantage, Corporate Advantage Plus, Corporate 500
rate plan subscribers and selected Hotlink Club members only.
The service will be extended to all other Maxis Pospaid and
Hotlink Prepaid customers soon. |
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Is the service phone dependant? |
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Yes. Currently the service only work on
Motorola V303P. More PoC-enabled phones will be available soon. |
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Is there a distance limitation for communication
using PoC? |
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No. You will be able to use the service
nationwide as long as you are within Maxis' GPRS network. |
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Can I make a GSM call while on a PoC call
and vice versa? |
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No. Only one type of call can take place
at any given time. Either PoC or GSM call. |
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What happens when a GSM call comes in
while I'm on a PoC call? |
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The GSM call will be routed to the voice
mailbox for Voice Mail subscribers. The GSM call will be terminated
for non-Voice Mail subscribers. |
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What happens when a PoC call comes in
while I'm on a GSM call? |
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The PoC call will not get connected. The
caller will get a prompt that the user is busy. |
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Does the service support international
roaming? |
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Yes. But roaming PoC calls will be blocked
until further notice. |
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How do I activate the service? |
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PoC is currently limited to selected postpaid
Corporate Advantage, Corporate Advantage Plus, Corporate 500
rate plan subscribers and selected Hotlink Club members only. |
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Do I have to get a new number to use this
service? |
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No. |
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How much will I have to pay for the service? |
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PoC subscribers will be charged a fixed monthly
fee of RM30 for an unlimited usage of PoC until 30 June 2005. |
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Will I be charged airtime for PoC usage? |
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No. PoC subscribers will be charged a fixed
monthly fee of RM30 for an unlimited usage of PoC until 30 June
2005. |
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Will the PoC usage records be itermised
in my monthly bill statements? |
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No. |
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Will I be able to enjoy the service if
my number is barred or suspended? |
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No. |
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Will I be able to enjoy the service if
my prepaid credit runs out? |
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No. |
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Will I be able to enjoy the service if
I exceed my postpaid credit limit? |
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No. |
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How do I deactivate the service? |
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PoC subscribers can call in or walk-in to
any Maxis service centres, MASA or call centre to deactivate
the service. |
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What is presence? |
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Presence is a feature available with the
PoC service that will let the PoC user know the availabilities
of contacts. i.e. Available, Busy or Do Not Disturb. |
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What type of calls can I perform on PoC? |
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PoC subscribers can perform 2 types of PoC
calls:
1) One-to-One Call.
2) Group Call. |
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What are the different modes of a typical
PoC call and how do you initiate them? |
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PoC subscribers can initiate calls in 2 methods:
1) Barge Call - Recipient will be listening to the call immediately.
Select the Contact from the Contact List and Press the PoC button
to call.
2) Alert Call - Recipient will be alerted with a message of
incoming PoC call and have a choice of accepting or ignoring
the call. |
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How do I setup my contact list? |
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From the PoC contact list, go to Menu and
select Add. Insert your contact's name and number. Select
Done. |
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What is the maximum number of contacts
can I have? |
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Max of 20 contacts. |
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How do I setup my group list? |
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From the PoC group list, go to Menu and select
Add. Select the contacts you want to include into the
group and select Done. |
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What is the maximum number of contacts
can I have in a group? |
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Max of 5 contacts per group. |
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What is the maximum number of groups can
I have? |
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Max of 5 groups. |
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How do I PoC someone who is not on my
contact list? |
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You will have to add that particular person
into your contact list first, and then initiate a PoC call through
the contact list. |
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Can more than 1 user talk at the same
time in a PoC call? |
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No. PoC works on half duplex mode. Only one
person can take the floor and talk at any given time while the
others listen. |
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HANDSET CAPABILITY |
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Does the phone support MMS? |
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Yes. |
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Can I turn the speaker mode off? |
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Yes. There is a button on the phone to turn
the speaker off and on. |
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Can I use the service thru a hands-free
device? |
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Yes. |
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