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Enquiries & Feedback

Do you have a question or comment on Maxis services? Please send them in. Your feedback is always valued, as it will help us serve you better.

Contact Us by Phone, Fax or Snail Mail

When you have a question or a problem, just call our Customer Service Numbers. You'll always find a friendly and helpful Customer Care Consultant available to offer you the world-class customer care that you've come to expect from Maxis.

    Enquiries & Assistance for any Maxis service
    Dial 123 from any Maxis phone or 1 800 82 1123 from any other phone 24 hours a day, 7 days a week. You may also fax to 03 74922950. Contact us at +60374922123 if you are abroad.

    Fault Repair
    Dial 1202 from any Maxis phone or 1 800 82 1202 from any other phone.

    Stolen SIM Card/ Mobile Phone
    Dial 123 from any Maxis phone or 1 800 82 1123 from any other phone 24 hours a day, 7 days a week. You may also fax to 03 74922950

    Collections
    Dial 1 800 821 228 from any phone.

    Maxis Consumer Solutions
    Feedback/Enquiries via Email


 

To order or to learn more about Maxis Business Solutions, call a Maxis customer service representative. Our representatives are always available 24-hours a day, 7-days a week.


 

In Maxis, we are always within reach. If you have queries about the company, you can contact us at the following:

    Snail Mail : Maxis Communications Berhad
    c/o Corp. Affairs & Public Relations
    Level 18, Menara Maxis
    Kuala Lumpur City Centre
    50088 Kuala Lumpur

    General Line (Telephone) :
    03 2330 7000

    Corporate Affairs (Fax) :
    Corporate Social Responsibility - 03 2330 0008
    Media Relations - 03 2330 0008
    Corporate Events & Sponsorship - 03 2330 0008
    Issues & Publications - 03 2330 0586

    Maxis Company Information
    Feedback/Enquiries via Email


   

 
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