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Enquiries & Feedback

Do you have questions, comments or complaints on Maxis services? Please send them in. Your feedback is always valued, as it will help us serve you better.

Online Feedback

 

This service allows you to immediately report any service interruptions to your Maxis Mobile.

*Only applicable to Maxis Mobile subscribers.

I would like to lodge a fault report about my Maxis Mobile service.

 

 
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  • Products and Services for consumers, including:
    • Maxis Mobile
    • Hotlink
    • Home Telephone Services
    • Smart Access
    • Maxis Net for consumers
    • TimeCel Postpaid
    • TimeCel Prepaid
I have an enquiry/feedback about Maxis products and services for consumers

 

 
  • Customer Service
  • Products and services for businesses, including:
    • Voice Services
    • Data Services
    • Maxis Mobile for businesses
    • Maxis Net services for businesses
    • TimeCel Mobile Business Solutions
  • You may also fax to 03-23300231
I am interested in becoming a Maxis business partner

I have an enquiry/feedback about Maxis products and services for businesses

 

 
  • Corporate information
  • Shareholders
  • Press enquiries
  • Careers at Maxis
I have a general enquiry/feedback about Maxis as a company

 

 

Mobile & Plans
 
 
  - Music Unlimited
- View/Pay Bills Online
- Coverage in Malaysia
- International Roaming
- Find a Maxis Centre/MEPs