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This year, Maxis achieves another prestigious milestone thanks to the support from the public. The readers of The Wall Street Journal Asia have rated Maxis as Malaysia's top corporate ladder in The Wall Street Journal Asia 200 survey.
The Wall Street Journal Asia 200 survey is the ultimate performance review for the top 200 leading companies in Asia. First launched in 1993 by the Far Eastern Economic Review, the survey identifies the most admired publicly traded companies in Asia based on five key leadership criteria: |
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The following is an excerpt taken from The Wall Street
Journal Asia:
Maxis ranked Malaysia's most admired company
On the eve of the January Chinese New Year holiday, Ronnie Rabindranath, a customer-service officer at Maxis Communications Bhd, got a frantic call from a customer who had lost his phone and was en route to catch a flight to Singapore. The customer was in a complete panic at the prospect of being unreachable over the long weekend. Mr Rabindranath understood: he grabbed a replacement SIM card, jumped on a light-rapid transit train and met him at the airport train station, a 20-minute journey.
That level of customer service is one reason why Maxis, which began operations in 1995, is now Malaysia's biggest mobile phone company by subscribers. Investors like Maxis as customers do. The company, controlled by Malaysian tycoon Ananda Krishnan, is widely viewed as one of Malaysia's transparent, best-run companies. Maxis' market capitalisation has soared more than 70% to $5.95 billion since it was listed in 2002.
Its solid reputation has propelled Maxis steadily up the ranks of the Asia 200 survey. Readers this year rated Maxis as Malaysia's top corporate leader, up from second place in 2004 and seventh place in 2000.
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