Maxis - Rewards and Privileges - Maxis One Club

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Exclusively for members only, Maxis Assistance allows us to be there for you at all times. It is a 24-hour helpline which offers a comprehensive range of services from concierge, travel, and insurance activation services to emergency assistance like medical, automobile, home and ATM/Credit card emergency contacts services.

Help is just a phone call away! All you need to do is call our helpline (printed at the back of your membership card) and quote your Maxis One Club membership number.

Note: Do store the Maxis Assistance helpline number on your mobile phone for easy reference.

Our Home Assistance takes the anxiety out of unexpected situations.

Enjoy peace of mind while on the road – just call us for road emergencies!

We’ll help you activate your travel insurance – even 1 hour before your departure! Just call us.

Enjoy medical emergency services anywhere in Malaysia or Singapore!

ATM/Credit card lost or stolen? We’ll get you the emergency contacts!

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To view Maxis Assistance services specially catered for your tier of membership, please log in:


		Maxis Assistance is exclusively for Maxis One Club members and is purely based on a referral and arrangement basis. The comprehensive range of services applies differently to each membership tier. Elite, Select and Classic memberships are by invitation only. Selection criteria are based on your tenure as a Maxis Customer (minimum 12 months), your monthly usage and your payment records. Subject to terms and conditions.

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