MaxisONE Club is an exclusive programme that rewards members with special privileges – from cashback to fantastic discounts on online deals and priority services.

It’s our way of saying thanks to our most valued customers.
Learn how you can be a MaxisONE Club member here.


Enjoy special privileges with MaxisONE Club

MaxisONE Club Cashback

Up to 50% extra cashback via ShopBack

MaxisONE Club PayDay

RM1 flash deals + up to 15% discounts

MaxisONE Club Exclusive Deals

Over RM20,000 savings on deals
via MyMaxis App

Get up to 50% extra cashback

Shop online with ShopBack at over 500 stores, and get a portion of your purchase as cashback. From holidays to electronics, there is always something to enjoy cashback on.


How to shop

Step 1
Click Register Now

Step 2
Sign up for a new account to receive RM20 bonus and select a partner to shop.

Step 3
Enjoy shopping and get cashback. 

Step 4
Pay your Maxis bill with the cashback received or transfer it to your bank account


Partners of the month.
Get up to 50% extra cashback.

Register Now


Get fantastic deals on the 28th-30th of every month with MaxisONE Club PayDay!

Enjoy up to 15% discounts & RM1 flash deals.

RM1 Flash Deals
starts from 28th to 30th of every month.

Up to 15% Discounts
starts from 28th of every month (12am)
to 30th of every month (11.59pm).

Find out how to enjoy these deals here.

Shop Now

There’s even more to look forward to with
MaxisONE Club Exclusive Deals.

Specially curated on the MyMaxis app for those who love the finer things in life, our Exclusive Deals offer a tailored selection of delights from Hilton Worldwide, Mandara Spa and many more.

Find out how you can enjoy MaxisONE Club Exclusive Deals.
Check out the latest deals here.


How to Download voucher codes from MyMaxis App

Step 1
Open the MyMaxis app and tap on “MyMaxis Deals” from the menu. Next, select “MaxisONE Club” tab.
Not a MaxisONE Club member? Tap on “Shopping” instead!

Step 2
Pick the deal that you’re interested in.

Step 3
Download the deal for the voucher code.


First Class perks for Elite Members.

Annual Upgrade on Devices

Annual upgrade fee on Zerolution will be waived for selected devices.

Maxis Accessories Savings

Enjoy up to 20% savings on device accessories*

* This privilege is also open to MaxisONE Club members.

First Class
Service

An Elite member's calls are given priority and is managed by our dedicated customer care consultants.

Just dial 123 on your Maxis mobile or +603-7492 2123 if you're abroad.

Fast Track
Lane

Skip the queue and enjoy a shorter waiting time when you visit our selected Maxis Centres.

SIM-delivery

Enjoy fast doorstep delivery of SIM card replacement for faulty SIM or when you lost your phone.


How do I get into MaxisONE CLUB?

Instant Entry into MaxisONE Club.Just take up one of the following premium ONE Plans:


How do I check my MaxisONE Club status?

Download MyMaxis App and go to Account Information to find out.

If you’re not a MaxisONE Club Member, kindly refer to the FAQs for membership eligibility criteria.

OR

Text GET MOC to 28800 on your Maxis Mobile and we’ll directly communicate with you via SMS.


Frequently Asked Questions

Click to view
What is MaxisONE CLUB?

MaxisONE CLUB is a reward and recognition programme that offers exclusive privileges to our valued customers. There are two membership tiers – Elite and Select. The privileges will be based on the membership tier offered to any one Member. Cutomers are invited into the program upon meering the stated criteria.

Who is eligible for the membership of MaxisONE CLUB?

Sign-up a MaxisONE Plan 128 and above and get instant upgrade to MaxisONE CLUB Select membership. Membership is activated in 5 working days from plan sign-up, with a SMS notification.

Customers on other postpaid mobile plans can get admission into MaxisONE CLUB when the following criteria are met:

1. Spend a minimum of RM150* per month over a period of 3 consecutive months for upgrade to MaxisONE CLUB Select.

2. Spend a minimum of RM500* per month over a period of 3 consecutive months for upgrade to MaxisONE CLUB Elite.

3. Does not have any outstanding bills.

*Monthly spend includes billing for postpaid mobile, broadband and home internet services.

How long is the membership?

Membership is valid for a period of 6 months from the month of enrolment and renewal.

What is the criteria for renewal of the MaxisONE CLUB membership?

Maxis postpaid mobile customers who meet the following criteria at the point of membership renewal:

  • Customers on MaxisONE Plan 128 and above.
  • Customers on other postpaid mobile plans:
    • Spend a minimum of RM150* per month over a period of 6 consecutive months for renewal of MaxisONE CLUB Select membership.
    • Spend a minimum of RM500* per month over a period of 6 consecutive months for renewal of MaxisONE CLUB Elite membership.
    • Does not have any outstanding bills.

*Monthly spend includes billing for postpaid mobile, broadband and home internet services.

How would I know if I am a MaxisONE CLUB member?

We’ll directly communicate with eligible customers via SMS and/or email. For more information and latest updates on members’ privileges, visit our website at maxis.com.my/moc. You can also download MyMaxis App, login and go to Account Information to view your membership status.

Do I have to apply for membership?

MaxisONE CLUB membership is extended to eligible customers at the discretion of Maxis and is not open for application.

Is my membership renewed automatically after the expiry date?

Membership  will be auot renewed if the eligibility criteria are met. Membership will cease when your Maxis account is suspended, disconnected, terminated or if the membership criteria is not met.

Is there a membership fee?

There is none, as membership is free.

Is my MaxisONE CLUB card transferable to my family members and friends?

It is not. MaxisONE CLUB membership privileges are reserved for invited Maxis customers only.

I have a supplementary line. Will my supplementary line user enjoy the same benefits as I do?

The following benefits can be enjoyed by your supplementary lines:

  • MaxisONE Club Cashback
  • MaxisONE Club PayDay
  • Exclusive Deals on MyMaxis App.

All other MaxisONE Club benefits are reserved for invited principal Maxis customers only.

What is the MaxisONE Club Cashback?

MaxisONE Club Cashback offers members cashback on over 500 online sites such as Lazada, Agoda and Zalora through our partner, ShopBack. 

What is Cashback?

Cashback is the sum of money that the member will receive back once a purchase transaction has been completed. When a MaxisONE Club member shops online through ShopBack, ShopBack will give a portion of the money spent back to the customer as Cashback into their ShopBack account.

What is special about MaxisONE Club Cashback?

Members will get to enjoy up to 50% extra Cashback at up to six top online shopping sites every month. Additionally, members will get a RM20 bonus Cashback when they sign up for a MaxisONE Club ShopBack account at www.shopback.my/maxisoneclub.

Upon sign-up, RM15 will be credited to the Bonus wallet instantly. The additional RM5 ShopPerks will be credited after users have completed these 3 steps and will show as bonus within 24 hours of completion: 

  1. Update profile under Account Information
  2. Click through merchant 
  3. Make a purchase

What can I do with the Cashback I have earned?

With the Cashback amount collected in their ShopBack wallet, MaxisONE Club members can use the amount to pay their Maxis bill. Alternatively, they can also cash out to their own bank accounts.

I’m already an existing ShopBack user and I’m a MaxisONE Club member too. Can I use my existing ShopBack account to enjoy the MaxisONE CLUB benefits?

As this program is exclusively reserved for MaxisONE CLUB members, a one-time registration of a new MaxisONE CLUB ShopBack account is required. To sign-up, go to www.shopback.my/maxisoneclub

On the sign-up page, you just need to key in your email address, password and Maxis mobile number (Format: 601XXXXXXXX).

Who do I contact if I have any queries on the Cashback offers at ShopBack?

You can email ShopBack at help@shopback.my or call their helpline +603-2630 8438, Monday to Friday from 9am to 7pm. 

I’m already an existing ShopBack user and I’m a MaxisONE Club member too. Can I still enjoy the RM20 bonus?

As this program is exclusively reserved for MaxisONE CLUB members, a one-time registration of a new MaxisONE CLUB ShopBack account at shopback.my/maxisoneclub is required to enjoy the RM20 bonus.

When can I redeem my RM20 sign-up bonus?

You can redeem your bonus when you have a minimum of RM10.00 in “Redeemable” Cashback. Your Bonus Cashback will be automatically included into your payout.

Where can I view the latest MaxisONE CLUB extra Cashback deals?

The details of the MaxisONE CLUB Extra Cashback deals are updated on maxis.com.my/moc. The offers and merchants will be updated and refreshed every month.

After I have registered for a ShopBack account, how do I shop to earn Cashback?  

1. On ShopBack, browse hundreds of merchants and click on any store.

2. Get redirected to the selected merchant’s site and stay on that page all the way.

3. Shop as usual and make your purchase on the merchant’s site. 

4. Your Cashback will be automatically added to your ShopBack account within 48 hours.

5. Repeat the entire process starting at ShopBack every time you make a purchase!

6. To ensure successful Cashback:

  • Do not click on coupon websites. 
  • Only use coupons that ShopBack provides on the site. 
  • Use the same device throughout (example: Mobile, Tablet, Desktop) 
  • Enable cookies on your device.

How do I request for a payout to Maxis to pay my bill?

To cash out, you must have a minimum of RM10.00 “Redeemable” Cashback in your ShopBack account. Any “Bonus” Cashback will not count toward the RM10.00 cash out requirement.

Follow these steps to request for a payout:

  1. Indicate your preferred MaxisONE Club mobile number
  2. Click on “Update Information” to save the information
  3. Scroll up and click “Cashback Details”
  4. Go to the “Redeemable” section. If the “Redeemable” amount is more than RM10.00, you can request to cash out by clicking “Request payout”
  5. Your Cashback will be processed and deposited into your selected MaxisONE CLUB account within 7-14 working days. There will be no service charges. An SMS will be sent once payment is updated sucesssfully.

Note that Cashback is only valid for 1 year after turning “Redeemable” and must be cashed out within that period.

Can my supplementary line users under my MaxisONE CLUB account get the same benefits?

Yes, they can. They just need to register for a MaxisONE CLUB ShopBack account at shopback.my/maxisoneclub.

I’m currently not a MaxisONE CLUB member. Can I enjoy the MaxisONE CLUB benefits?

No, the benefits are reserved for MaxisONE Club members who meet the membership eligibility criteria.

You can sign up a MaxisONE Plan 128, 158 or 188 to get instant enrolment into MaxisONE Club Select to enjoy the benefits.

I’m currently not a Maxis customer. Can I enjoy the MaxisONE CLUB benefits?

No, the benefits are reserved for MaxisONE Club members who meet the membership eligibility criteria.

You can port-in and sign up a MaxisONE Plan 128, 158 or 188 to get instant enrolment into MaxisONE Club Select to enjoy the benefits.

I’m already an existing ShopBack user and I’m a MaxisONE Club member too. Can I transfer the cashback from my existing ShopBack account to my MaxisONE CLUB ShopBack account?

The cashback from your existing ShopBack account cannot be transferred to your new MaxisONE CLUB ShopBack account.

What is MaxisONE Club PayDay?

MaxisONE Club PayDay is a sale period (28th-30th of every month), where all Maxis customers will get to enjoy additional discounts on over selected items on Lazada & HappyFresh. In addition to that MaxisONE Club members get to enjoy RM1 Flash Deals.

How much additional discount does MaxisONE Club members and normal customers get for MaxisONE Club PayDay?

MaxisONE Club members get to enjoy up to 15% discount while normal customers get to enjoy up to 10% discount.

Does the discount cover everything sold in Lazada / Happy Fresh?

No. Only items which have a Maxis label are eligible for the discount during MaxisONE Club PayDay period.

What is RM 1 Flash Deals?

RM 1 Flash Deals are special offers whereby MaxisONE Club members can purchase popular items for RM1.

There only be a limited amount of stock available at RM1 and is a given on a 1st come 1st served basis while stocks last. Lookout for Maxis label.

Am I eligible for Cashback via Shopback when I shop during MaxisONE Club PayDay

Yes, as long as customer logs in to Lazada & HappyFresh via Shopback.

Can I share my code with others?

No. The discount is only for you and is non-transferable or exchangeable for cash.

When can I purchase from the RM 1 Flash Deals?

New deals will come out every day from (28 – 30 of every month) during MaxisONE Club PayDay period from 12pm to 1pm for Lazada & 3pm – 4pm for HappyFresh. 

What items are offered for RM 1 Flash Deals?

The items offered for RM 1 Flash Deals will change every month so keep a close eye out for it on our MyMaxis App.

I tried to purchase something from the RM 1 Flash Deal but after entering the code, I couldn’t buy the item?

RM1 Flash Deal items sell out very fast. Sale is confirmed upon successful payment. If you miss this, do try again the during next MaxisONE Club PayDay sale.

How many units are available for RM 1 Flash Deals?

We received an overwhelming response for the purchases, which resulted in stock being snapped up quickly. Do advise the customer to try again the next day or the next MaxisONE Club PayDay from 28th -30th of the following month.

How do I enjoy the benefits from MaxisONE Club PayDay?

Download the deals in MyMaxis app and enter the voucher code generated before check out on Lazada / HappyFresh to enjoy the additional discount. 

Are there any other sites beside Lazada that I can enjoy MaxisONE Club PayDay?

No for now. We will be getting new partners on board soon, so watch out for it!

What is MaxisONE Club Exclusive Deals?

MaxisONE Club Exclusive Deals are deals specially reserved for MaxisONE Club members only, which covers a selection of well-known premium brands.

Where can I find MaxisONE Club Exclusive Deals?

Navigate to Maxis Deals in the MyMaxis app and click on the MaxisONE Club Exclusive Deals.

Are MaxisONE Club Exclusive Deals only available through MyMaxis app?

Yes, they are only available via the MyMaxis app.

Who can redeem MaxisONE Club Exclusive Deals?

Only MaxisONE Club members can view and redeem the deals.

How do I redeem MaxisONE Club Exclusive Deals?

The redemption process is the same as normal deals. 

Where and how are downloaded deals stored for MaxisONE Club Exclusive Deals?

The downloaded deals are stored in the MyMaxis app and can be accessed anytime before the expiry date.

I am a MaxisONE Club member, are my supplementary lines eligible for MaxisONE Club Exclusive Deals?

Yes, as long as they have they have a MyMaxis account and have the MyMaxis app downloaded.

Some of the deals are for both MOC members and normal customers – what is the difference?

MaxisONE Club Exclusive Deals offer customers additional value/savings compared to the normal deals.

Why is MaxisONE Club not visible in my MyMaxis Deals?

The deals are only available for MaxisONE Club Select and Elite members.

Can I share my deals with others?

Unfortunately, the deal is non-transferable, hence it can’t be shared with others.

What are the benefits of an Elite member?

Priority Services

Priority access to our Customer Care Helpline: Call 123 via Maxis mobile or +603-7492 2123 (overseas);

Priority queue at selected Maxis Centres;

Fast, doorstep delivery of SIM card replacement: Call 123 via Maxis mobile or +603-7492 2123 (overseas)

What are the additional benefits for MaxisONE CLUB Elite and Select members?

Special Phone Privilege for Elite members

As an Elite member, your annual upgrade fee on Maxis Zerolution will be waved for selected devices. 

We’ll keep you up to date with the latest offers via our website, SMS and email.

Savings on Device Accessories

As a MaxisONE Club member, you’ll also enjoy up to 20% savings on device accessories when you purchase a new phone on Maxis Zerolution and contract plans.

The offer is applicable for device accessories purchased outright at Maxis Centres.   

Check out latest devices with Maxis Zerolution


Terms and Conditions

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