A simple yet powerful SMS solution.

Reach out to your entire database of customers or target selected groups of people instantly with Enterprise SMS (eSMS), a powerful mobile marketing and communication solution that enables you to connect with a large number of customers on their mobile phones. Customize your mobile marketing campaigns like surveys and promotions to meet your business goals or choose ready made templates, all from the convenience of your computer.

Kick start your mobile marketing campaign with Enterprise SMS from as low as RM18/month when you sign up together with a MaxisONE Business or FlexiShare plan.


Want to know more?

Contact our representatives at 1800-82-1919

OR

Arrange a Call Back .

Benefits


  • Utilise your existing contacts & network
  • Intuitive and user-friendly solution
  • Ready-made templates


  • Reaches a wide audience
  • Most of SMS is read within 3 minutes**
  • Choose to send in English, Malay and Chinese Characters in your messages


  • Enjoy better rates the
    more you use it
  • One flat rate to all networks


More reasons to choose Maxis




Instant 2-way communication

Reply and send SMS & MMS to a large number of people from your PC – all at once.





Secure
and private

Direct integration prevents data leakage.





Comprehensive templates

Ready-made interactive campaign templates for end-to-end functionality without third-party development.





Easy integration

It can be used with most applications through simple APIs such as your CRM application.





User-friendly

The simple and user-friendly interface makes eSMS & MMS easy to use. There’s no need for any training outlay.





International reach

Send international SMS to reach your business contacts in Australia, Brunei, Canada, Germany, Hong Kong, Indonesia, Japan, Philippines, Singapore, Taiwan, Thailand, USA and more.



eSMS Applications and Features





SMS
Campaign Manager

Access our Enterprise SMS web portal to instantly create your marketing campaign with our ready-made templates for quizzes, surveys, promotions and feedback forms.

Login Here
Read More

  • Personalize your business campaigns and keep track of all SMS created, sent and received.
  • No desktop software required. This easy-to-use web portal is accessible anywhere as long as you’re connected to the internet.
  • Whether it’s a quiz, vote, promotion or survey, there are multiple premade SMS templates to choose from.

*Requires :
  • Any web browser(Internet Explorer recommended)



Desktop
SMS

Desktop SMS integrates directly with Microsoft Office, so you can send and receive SMS conveniently from your laptop or desktop computer.

Read More

  • Unique two-way SMS messaging capability that extends your reach to customers instantly.
  • Integrates into Microsoft Outlook’s address book so you can leverage on existing contacts list.

*Requires :
  • Microsoft Windows 7 and Above
  • Microsoft Outlook version 2010 & 2013



Direct
SMS

Enable automated sending of SMS with our Direct SMS Application Programming Interface (API). This requires software development and integration on your end.

Read More

  • Enable you to build new or extend existing applications to send/receive SMS.
  • Direct SMS API offers flexibility to build new and enhance existing applications to support SMS.
  • Standard HTTP/S-based protocols.
  • No additional purchase of software or hardware required.

*Requires :
  • Web application that can interface with a HTTP API
  • Familiarity with web programming language


We’ve got this covered!

Get help from our experienced and passionate team of tech experts if you encounter any roadblocks. Maxperts offer best-in-class solutions expertise such as tech advice, remote troubleshooting, navigational assistance and more.

Find Out More .
eSMS with Maxis ONEBusiness & FlexiShare Plan
Packages ONE Biz Lite*
Monthly commitment fee RM18
Bundled SMS 300
(To all networks)
Desktop SMS ID 10
Campaign Manager ID 5
Direct SMS ID N/A

eSMS only
Packages Lite Plus
Monthly commitment fee RM28
Bundled SMS 300
(To all networks)
Desktop SMS ID 10
Campaign Manager ID 5
Direct SMS ID N/A

eSMS only
Packages Medium Plus
Monthly commitment fee RM200
Bundled SMS 2,500
(To all networks)
Desktop SMS ID 100
Campaign Manager ID 10
Direct SMS ID 2
eSMS only
Packages Superblast
Monthly commitment fee RM1,000
Bundled SMS 20,000
(To Maxis numbers only)
Desktop SMS ID 100
Campaign Manager ID 10
Direct SMS ID 5

  • Registration fee of RM100 is applicable for new customers.
  • Optional:

  • Itemized Billing (printed bill): RM10 per month. Alternatively, you can opt in for an itemized e-bill on ONEBusiness Hub.
  • Delivery Report*: RM0.01 per SMS delivered.
  • *Applicable to packages with Direct SMS ID only. Reports are configurable.


    SMS Rates (per SMS)
    eSMS with Maxis ONEBusiness & FlexiShare Plan
    Packages ONE Biz Lite*
    Maxis to Maxis 9sen
    Maxis to Non-Maxis 9sen
    Non-Maxis replies 5sen
    Maxis to International Numbers 30sen

    SMS Rates (per SMS)
    eSMS only
    Packages Lite Plus
    Maxis to Maxis 9sen
    Maxis to Non-Maxis 9sen
    Non-Maxis replies 5sen
    Maxis to International Numbers 30sen

    SMS Rates (per SMS)
    eSMS only
    Packages Medium Plus
    Maxis to Maxis 8sen
    (0 - 2,500 SMS)
    7.5sen
    (2,501 – 10,000 SMS)
    7sen
    (10,001 SMS & above)
    Maxis to Non-Maxis
    Non-Maxis replies 5sen
    Maxis to International Numbers 30sen

    SMS Rates (per SMS)
    eSMS only
    Packages Medium Plus
    Maxis to Maxis 5sen
    Maxis to Non-Maxis 15sen
    Non-Maxis replies 5sen
    Maxis to International Numbers 30sen

    Dedicated Shortcode

    • Establish your business identity with a unique 6XXXX shortcode.
      • One time setup fee: RM3,000
      • Monthly fee: RM500

    Our customer’s experience

    Hear from our customers how Enterprise SMS has helped them improve productivity and keep customers satisfied.

    Read The Testimonial

    Nature of
    Business

    SRG Asia Pacific Sdn Bhd (SRG AP) is a leading Business Process Outsourcer (BPO) with specialist capabilities in the area of customer communication and customer relationship management. Armed with specific domain knowledge of CRM, marketing and contact centre expertise, SRG AP has been acknowledged as Malaysia’s top performing contact centre in 2004 and 2005, as well as Regional Call Centre of the Year in 2005.

    Application of
    Enterprise SMS

    A multi award-winning call centre, SRG AP handles as many as 30,000 calls a day. Passionate about knowing how customers feel and think, the company is committed to improving every interaction and uses Desktop SMS to track customer satisfaction of their team of agents.

    Advantages
    & Benefits

    Cost-effective: Instead of hiring, training and managing a team to conduct the survey, the company achieved better and more cost-efficient results by using Enterprise SMS.

    Instant responses: With Enterprise SMS, the company was able to receive more accurate responses to the survey by sending out an earlier blast, with a follow-up within a critical 24-hour period where respondents are still able to recall their interaction with the agent.

    Flexibility and control: It allows the company to tailor the survey according to a specific need, time and place with total control.

    Tailored business processes: After initiating a number of changes in the company’s current processes, the survey was able to determine whether those processes had indeed helped to improve the customer-agent interaction and increase customer satisfaction and resolution.


    Let's talk business

    Got an enquiry on any of our Business Solution? Contact our representatives at 1700-818-881 or leave your contact details with us and we'll call you.

    First name is required

    Company name is required

    Organisation Size is required

    Company region is required

    Email is required

    Contact number is required

    Please tick this box

    This field is required.


    Terms & Conditions

    Click to view
    ^