Who is eligible for the Portable Business Wifi plans?
These plans are available to business users registered under a Business Registration number.
How do I choose the right Portable Business Wifi plan?
You can choose your plan based on the following:
1. The preferred quota amount necessary for your business use.
2. The number of users sharing the quota.
Will I be contracted if I sign up for these plans?
Yes, there will be a contract if you sign-up for these plans with a device. However, sim-only plans will not be contracted.
Is there an advance payment necessary to subscribe to this plan?
No, business users are waived from paying the advance payment.
Do these plans come with call and SMS?
No, these plans do not offer call services. SMS service is available where pay-per-use (PPU) policy applies. SMS charges are displayed as below;
|SMS Type||Price (RM)|
What are the devices bundled with these plans?
When you register for any of these plans, you will be entitled to a free 4G Wifi Hotspot modem (under contract). The device brand and model may vary based on availability.
Where do I check the Maxis coverage area?
You can check the coverage area at http://www.maxis.com.my/en/personal/internet/maxis-network-map.html
Alternatively, you can call our customer service at 1-800-82-1919.
Do I need to pay any deposits?
Deposits are only required from non-Malaysians at RM500 per plan registration.
How much do I need to pay for a modem?
With our RM88, RM128 & RM158 Portable Business Wifi packages, the devices are given to you at no added cost. However, there will be a cost of RM200 for the RM48 & RM68 Portable Business Wifi packages.
What if I have an existing Portable Business Wifi package with Maxis? Am I able to upgrade or downgrade my package?
If you have an existing Portable Business Wifi package, you will need to complete your contract before you are able to upgrade or downgrade your package. Else, the penalty of RM200 will apply.
What is the Fair Usage Policy (FUP) for my Maxis Portable Business Wifi service? What happens if I exceed my FUP?
Fair Usage Policy (FUP) is to ensure all customers can get good browsing experience and to prevent abusers from hogging the bandwidth, which can impact other users’ experience.
If you have breached your allocated quota, your internet speed will be managed to ensure other users are not impacted.
How can I check my quota usage?
You may check your Portable Business WiFi usage under your OneBusiness Hub account. If you don’t already have an account with Maxis, you may register for one at this link. https://www.maxis.com.my/en/business/onebusinesshub.html
If my base quota depleted, can I continue to browse?
Yes, once your allocated internet quota has finished, the speed will be managed at a lower speed (64kbps) until your next billing cycle. To continue enjoying the Business Broadband Service at the regular speed, you may purchase quota upgrades via your OneBusiness Hub account.
What are the available time-based passes that I can purchase?
|0.25GB||RM8||30 Days||Peak (8am - 1.59am)|
|0.75GB||RM8||30 Days||Off Peak (2am - 7.59am)|
What’s the difference between Portable Business Wifi and Business Broadband?
The Portable Business Wifi plan is used with a pocket MiFi device and is meant to be used on-the-go with SMS capabilities. It does not have call capabilities.
The Business Broadband plan is used with a modem device and is meant to be used within an office or a fixed location. It comes with free call minutes.
Can I purchase the modem without a contract?
No, the devices are only sold as a bundle with the plans.
Is there data roaming available for the Portable Business Wifi plans?
Yes, roaming access can be activated upon request. Prevailing data roaming charges can be checked at https://www.maxis.com.my/en/personal/services/addons/idd-and-roaming/international-roaming.html