Our best Maxperts. All at your service.

Technical problems can limit your business’ full potential. And that’s why you need a fast and easytechnical support solution – from a dedicated partner.

Like Maxis Maxperts: The one-stop solutions provider that’s all about going the extra mile so your business grows further.



What Can Our Maxperts Do For You

Certified Experts

Technical problems hinder your business operations. Our certified and fully trained business solutions experts offer best-in-class tech support, so you can run your business smoothly.

More Than Support

Maxperts are more than your best tech support. We also provide training and online resources on the latest solutions for new ways of working.

Local Assistance

Maxperts are the local solutions experts you can trust. You can easily access Maxperts via 24/7 Maxis business contact centre. Need help on-site? We can do that too.



Solutions Supported by Maxperts

Our tech experts cover these solutions offered by Maxis to help your business grow. Click on any of the solution to learn more about it.

Pro@MyBusiness

Boost credibility with a professional business image.

FlexiBiz

Equip your team with tools that enable them to work from virtually any location.

eSMS

Be a mobile marketing guru in no time! Call us up and we will teach you ways on how to master the art of SMS marketing the quickest and most effective way.

mDrive

Not sure how to set up the mDrive mobile app on your smartphone or install the tracking and monitoring OBDii device on your business fleet? Reach us at any point of time.


Internet of Things

Our IoT experts with deep experience across industries are ready to help you in rolling out the right IoT solution for your business needs.


Maxis Zero Downtime Business Fibre

We’re here to assist and advise you on the best configuration for your office equipment to ensure a worry-free experience.


Ways to contact our Maxperts

Get assistance from an expert quickly using one of the following contact methods.


Contact an Expert

Need help? Call us at 1800-82-1919
or 1919 on mobile.


Arrange a Call Back

Drop us your contact details and we will have an Expert to call you back

Arrange a Call Back



Fuel your business with these helpful tips and advice.



Arrange a call back with a Maxpert



Frequently Asked Questions

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Tell me more about Maxperts – Business Solutions Experts

Maxperts – Business Solutions Experts are a group of highly skilled tech support team that offers our selected business customers best-in-class solution expertise for selected Maxis solutions related matters. 

I am a Maxis Business customer, am I eligible to get Maxperts services?

Maxperts tech support services are exclusively for selected Maxis Business Solution customers who purchased or are subscribed to selected business solutions from Maxis. The selected business solutions are Office 365, Enterprise SMS, mDrive, Machine to Machine Vodafone services and Mobile Device Management. There will be more business solutions, which Maxperts will support in the future. Logon to www.maxis.com.my/maxpertsforbiz for updates.

What type of services do Maxperts offer?

There is no job too small for Maxperts to handle. Regardless of the scale of matter, our tech experts cover a wide range of services including End-to-End resolution for selected business solutions and services, on-site support and training, basic setup and configurations, password resets, product navigational assistance and remote troubleshooting. 

How can I reach out to Maxperts?

To get technical assistance from Maxperts, contact our Maxis Business Contact Centre at 1800 82 1919 or 1919 (via Maxis mobile) or visit www.maxis.com.my/maxpertsforbiz

Will I be charged for Maxperts services?

You can get free remote technical support by calling Maxis Business Contact Centre via 1919 from your Maxis Mobile. However, there will be a charge for on-site support and training. Cash payment will not be accepted for on-site support or training. All charges will be reflected in your bill.

What type of training does the Maxperts conduct?

Maxperts offer training to customers on product features, usage guide on solutions and conduct standard troubleshooting walkthroughs so that your business can run smoothly at all times with Maxis Business Solutions.

What are the charges?
Remote Support On-Site Support Training
Charges Free RM 150 per visit (up to 2 hours)

RM 50 per hour thereafter
RM 500 (Maxis Premise – MM/PS)

RM 700 (KV)
How do I issue payment to Maxis for Maxperts service? Are there credit terms?

Charges incurred will be reflected in your bill statement.

Can I pay through installment?

No. Maxis will charge the fees to your next bill.

What is the refund process if I decide to cancel my attendance for the training?

Once you have informed Maxis of the training cancellation, charges will be refunded to you.

How long in advance must I inform Maxis should there be a cancellation of my attendance?

You must inform your company PIC (Person-In-Charge) to inform Maxis at least one week in advance.

Is there a minimum number of participants required for each training class?

No, there is no minimum number required.

What is the maximum number of participants in each training class?

There is a maximum of 20 participants for each training class.

In the event I do not find the training effective or relevant to me, and I decide to drop out mid-way, am I able to get a refund?

There will not be a refund if you decide to drop out from the class mid-way.

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