Credit Limit Management

How do I change my Credit Limit?

You can request for an increase or decrease of credit limit via:

  • Walk-in to our Maxis centres or MEPS
  • Online Customer Service Enquiries form
  • Mail to Maxis Communications Bhd, P.O Box 13222, 50802 KL.
  • E-mail to customercare@maxis.com.my
  • Fax to 03 - 7492 2950 and attention to the Credit Department
  • Call our customer service at 123

You will be notified within 3 working days via SMS when your request for an increase or decrease in the credit limit has been processed (approved or declined).

Call us toll-free
Personal

1-800-82-1123

Or dial 123 from mobile

Business

1-800-82-1919

Or dial 1919 from mobile

Our Support Channels
Payment Methods
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Redress Your Complaint
Consumer Forum Malaysia (CFM) Redress your complaints at the Consumer Forum Malaysia (CFM) www.complaint.cfm.org.my

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