What’s new with MaxisONE plan?
The enhanced MaxisONE plan now gives you 10GB of internet from as low as RM98/mth. That's 10GB of DataPool™ and extra 10GB on weekends to be used on our 4G network.
What is the limited time promotion?
The limited time offer is the RM68 Plan that is exclusive for residents of Sabah & Sarawak, including Labuan.
What is difference with the RM68 Plan and the MaxisONE plan 98 onwards?
The RM68 Plan is a RM68 special price offer to enjoy 5GB internet and extra 5GB on weekends to be used on our 4G network as well as unlimited calls and SMS. On the other hand, MaxisONE plan 98 onwards are eligible for Zerolution, MaxisONE Share, DataPool™, MaxisONE World and up to 3 months FREE TVNow subscription.
How do I sign up for RM68 Plan?
All you’ll need is a billing address in Sabah, Sarawak or Labuan, and you’re good to go.
How does the 4G weekend data work?
The extra 4G weekend data will be drawn down during Saturdays 12.01am to Sunday 11.59pm on 4G network.
For example, if you are on the MaxisONE plan 128, you will enjoy 15GB worth of DataPoolTM and additional 15GB of 4G internet during weekend.
How does the 4G weekend internet work?
The extra 4G weekend internet will start working from Saturday, 12:01am to Sunday, 11:59pm on the 4G network.
For example, if you are on the MaxisONE plan 128, you will enjoy 15GB worth of DataPoolTM and an additional 15GB of 4G internet during the weekend.
What if I’m not connected to 4G network?
On Saturday and Sunday, the 15GB weekend internet will be utilised first if you are latched onto our 4G network. If you are not latched onto our 4G network on Saturday and Sunday, you will be utilising from the 15GB DataPool.
Is the extra 4G weekend internet given in full or will each Saturday or Sunday be allocated with a certain amount of internet GB?
The 4G weekend internet is given in full and there is no allocation or capped amount per day.
For example, with 15GB 4G weekend internet, you have used 2GB on Saturday and 3GB on Sunday of the first week. You will then have the remaining 10GB to be used on 4G network for the remaining weekend days for that month.
Do I have the option to choose whether to draw down from the 4G weekend internet or DataPoolTM?
The toggling between 4G weekend internet and DataPool is automatic and seamless. As long as it is on a Saturday or Sunday and latched onto our 4G network, we will ensure that it is automatically optimised to draw down from the 4G weekend internet. So rest assured, you will always get the best out of your plan.
Can I roam and utilise the 4G weekend internet abroad?
The 4G weekend internet is only for domestic use. When roaming abroad, with MaxisONE World at RM38/day, after the pass quota is depleted, you will utilise the data from your DataPool.
Is the extra 4G weekend internet shareable with my Share Lines?
The 4G weekend internet can only be utilised by the MaxisONE plan principal line and is not shareable. The DataPoolTM is shareable with all the Share Lines.
Each Share Line will also get its own extra 4G weekend internet that can only be utilised by the Share Line.
How does the 4G weekend work for Share Lines?
Like the 4G weekend internet for the MaxisONE plan principal line, the extra 4G weekend internet for the Share Line will be drawn down from Saturday, 12:01am to Sunday, 11:59pm on 4G network.
And if the Share Line is not latched onto 4G on Saturday and Sunday, it will draw down from the DataPoolTM of the principal line.
What is the difference between the 4G weekend internet for MaxisONE plan principal line and the 4G weekend internet for the Share Lines?
Both principal lines and Share Lines will have their respective weekend internet quota. For example, if you are on MaxisONE plan 128 and have 2 Share Lines, the extra 15GB 4G weekend internet for the principal line can only be utilised by the principal line. As for the 2 Share Lines, each Share Line will get its own 5GB 4G weekend internet to be utilised by each respective Share Line.
Can the MaxisONE plan principal line decide how much of the 4G weekend internet the Share Line gets?
The 4G weekend internet for the Share Line is pre-assigned and can only be utilised by the Share Line. Only the amount of DataPoolTM that is given to the Share Line can be controlled by the MaxisONE plan principal line.
That’s a lot of data. What can I do with it?
With lots of data, you can now share your data with your family members and across devices with MaxisONE Share Line for only RM48/mth per line. Every MaxisONE Share Line comes with unlimited calls and SMS and additional 10GB, 5GB that will go into your DataPoolTM and 5GB of 4G weekend internet to be used by the Share Line.
DataPoolTM is a data sharing bucket that allows you to share with your family members and across devices, and be used overseas.
For example, with MaxisONE plan 128, you get 15GB of data into your DataPoolTM and another 15GB for usage on weekends. The 15GB that goes into your DataPoolTM is shareable with your family members and across devices with MaxisONE Share. For each MaxisONE Share, you will get additional 10GB, 5GB that will go into your DataPoolTM and 5GB for usage on weekends.
That is a total of 20GB in your DataPoolTM that is shareable with your MaxisONE Share line and you can use all this data overseas with MaxisONE World.
What is MaxisONE Share?
MaxisONE Share is a share line that can draw down from your DataPoolTM. You can sign up for MaxisONE Share and place the SIM card into your secondary device or tablet. Each MaxisONE Share also comes with unlimited calls and SMS. Hence, you can give the SIM card to your family and relatives. And for every additional MaxisONE Share line, an additional 5GB will go into your DataPool and you also get additional 5GB of 4G weekend internet.
How do I share my DataPoolTM with my MaxisONE Share?
You can use MyMaxis App to control how much data you want to share to your MaxisONE Share Lines. You can set the amount of data to be allocated individually (i.e 4GB for the first MaxisONE Share, 8GB for the next MaxisONE Share and so on). By default, each MaxisONE Share will be allocated 5GB individually.
Am I eligible for DataPoolTM?
All MaxisONE plan customers (RM98 and above) will be eligible for DataPoolTM. All you need to do is sign up for a MaxisONE Share Line to start sharing your DataPoolTM with your family members and devices.
Am I eligible for MaxisONE Share?
All MaxisONE plan customers (RM98 and above) will be eligible for MaxisONE Share.
How do I sign up for DataPoolTM?
DataPoolTM is automatically provided to you upon sign up of your first MaxisONE Share.
How do I sign up for MaxisONE Share?
You can walk-in to any of our outlets to sign up for MaxisONE Share or call us at 123 to register on MaxisONE Share and arrange the delivery of the SIM card.
Can I use an existing mobile number to sign up for MaxisONE Share?
Yes, you can. You can either sign up a new mobile number to register MaxisONE Share or you can port-in an existing mobile number from another operator.
My son is currently on prepaid with another operator. Can I move him to MaxisONE Share?
Yes, you can maintain the same mobile number and port-in into your account as a MaxisONE Share Line. He will then get unlimited calls and SMS and you will get additional 5GB into your DataPoolTM that is then shareable to you and him. He will also get additional 5GB of data for usage of 4G weekend.
How many MaxisONE Share lines can I sign up?
You can have up to 4 MaxisONE Share Lines when you are on the MaxisONE plan 188. With MaxisONE plan 188, you will get 25GB of data into your DataPoolTM and an additional 25GB of 4G weekend internet. With 4 MaxisONE Share Lines, you get additional 20GB into your DataPoolTM with each individual MaxisONE Share Line having their own additional 5GB of 4G weekend internet. That’s a total of 45GB shareable to all your family lines and devices. This 45GB can also be used when you are overseas with MaxisONE World.
What happened to the FREE 5GB TVNow? Why can’t I see my FREE 5GB TVNow monthly data usage in MyMaxis App?
Effective 18th November, we will have replaced the FREE 5GB TVNow monthly data offer for all MaxisONE plans with more data on your DataPoolTM and additional data during the weekends on our 4G network. Now you have much more data to stream your favourite TV shows, movies, and content – anytime, anywhere.
I haven’t finished using my FREE 5GB TVNow data, what will happen to the balance?
The unused data on your FREE 5GB TVNow will be expired and replaced with the enhanced MaxisONE plan quota that gives you more data into your DataPool and extra 4G weekend internet.
Will this change has any impact on my existing subscription with TVNow content providers?
No. Your existing subscription with TVNow content providers will not be affected. We are only expiring the 5GB TVNow internet pass and replacing it with the enhanced MaxisONE plan that gives you more data.
Is it possible to call TollFree Service numbers by using mobile phone?
Yes, you may call TollFree Service numbers by using your mobile phone. It’s free to call Tollfree 1800 number from mobile phone which was in effect since Jan 2011. However, local call charges apply based on prevailing TM published rate for the caller calling to Tollfree 1300 numbers.
What is the charging rate for call make to 1300 numbers?
Call to 1300 number is charged at RM0.15/min.