What is the ‘Next generation phone experience’ i.e “Offer”?
This Offer consists of-
1) NeXT M1/X1 device;
2) Postpaid Starter Plan 78/Postpaid Starter Plan 98 and;
3) NeXT device warranty.
What’s new with the ‘Next generation phone experience’ ie Offer?
The enhanced ‘Next generation phone experience’ now comes with more data with Postpaid Starter Plan 98 carrying a total of 10GB data monthly and Postpaid Starter Plan 78 carrying a total of 5GB data monthly.
Am I eligible for the new enhanced plan?
All existing Postpaid Starter Plans customers will be automatically upgraded with enhanced data quota effective 7th December 2017 onwards. You don’t need to do anything at all.
How can I enjoy this Offer?
To enjoy this Offer, sign up for a new line with a NeXT device. You may not choose any of the three elements individually, such as signing up for the plan without the NeXT device.
What if I am already a MaxisONE customer (with contract/without contract)?
You will need to sign up for a new line with a NeXT device to enjoy the offer.
What if I am a MaxisONE customer and currently contracted? Can I still enjoy this Offer?
You will need to sign up for a new line with NeXT device to enjoy the offer.
Will I be tied to a contract if I purchase the Offer?
Yes. If you take up the Offer, you will be tied to a 24-month Postpaid Starter Plan contract with us.
What is the ‘0 upfront payment’ offer?
This offer is available for customers with good payment records or new customers with bills of RM50 and above in the last 3 months. New or existing customers must sign up for a new line with Maxis to enjoy this offer.
Where can I get this offer?
Simply drop into any of our Maxis Centres or Maxis Exclusive Partners, or purchase on the Maxis Online Store.
Can I choose devices other than the ones listed in the Offer?
The Offer is only available for the listed devices. You may view our RM1 smartphones available with MaxisONE Plans here.
Can I upgrade my plan to a MaxisONE?
You may upgrade your plan anytime; however an upgrade fee may be applicable.
How can I get more data?
You can purchase daily mobile internet passes specific to this plan i.e. 500MB/day for RM5, 1GB/day for RM8 or 3GB/3days for RM12 via MyMaxis app or UMB.
Can I roam and use the data abroad?
The allocated data is only for domestic usage – however you can use your data abroad with our DataRoam pass at a flat rate of RM38/day.
Can I sign up for a MaxisONE Share Line under this plan?
You will need a MaxisONE principal plan to enjoy benefits such as data sharing with MaxisONE Share Lines, MaxisONE World etc.