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For immediate release
Kuala Lumpur, 8 May 2012
Malaysia's leading integrated communications service provider, Maxis Berhad (Maxis), today launched its Business Mobility Solutions developed in partnership with nine Independent Software Vendors (ISVs). The mobility solutions comprise customized products for enterprises to manage their costs and resources more effectively, increase productivity and improve their business processes through a wide range of mobile applications. They include Mobile Customer Relationship Management (CRM), Field Service Automation, Fleet Management, Mobile Device Management and Telemetry Services.
Fitri Abdullah, Maxis' Senior Vice President and Head of Enterprise and Government Business said, "With the convergence of integrated communications and IT services like Cloud Computing and Datacentre services, we are able to deliver compelling and relevant services as well as the necessary tools and technology that will deliver innovative solutions for today and the future."
The nine ISVs, who have affiliations with reputable international ICT companies, are Asterisk Business Systems Sdn Bhd, Mason Technologies Sdn Bhd, V-Work Sdn Bhd, Compurex Corporation (M) Sdn, Bhd, Infindo Technology Sdn Bhd, Wavelet Solutions Sdn Bhd, EMI Solutions Sdn Bhd, Agile Matrix Solutions Sdn Bhd and I-Power Berhad.
"Through these partnerships, Maxis is providing businesses of all sizes with a mobility ecosystem by combining its unique integrated leadership position in both fixed and mobile network connectivity coupled by strong device offerings, with its partners' expertise in advanced business software and mobile application development," added Fitri.
As a leading integrated player, Maxis provides end-to-end solutions to customers that encompasses everything from the home, office, personal, fixed-line or mobile access, mobile broadband, interactive content, services and applications, machine-to-machine applications and cloud computing. Maxis' Business Mobility Solutions further enhances this proposition by offering advanced mobility services that will add value to businesses especially in today's highly competitive landscape.
Mobile CRM is a system that allows businesses to manage their customers in various ways direct from their mobile devices. They will be able to access relevant information anytime and anywhere, which in turn will help improve efficiency and productivity.
Field Service Automation
This service enables remote workers to work with all the relevant information electronically rather than on paper. This cuts out the need for customers to constantly travel back and forth for information, hence saves time and money.
Fleet Management This service includes vehicle tracking and navigational tools, as well as real-time dispatching and status of pickups and deliveries.
Mobile Device Management
Mobile Device Management gives businesses the ability to proactively administer and secure multiple devices. This service will help keep all personnel synchronised, while protecting important files.
Telemetry services consist of several measuring, monitoring and recording instruments that collect real time data. The information is then made available through mobile devices, allowing users to make fast decisions and take immediate actions, resulting in improved efficiency.
Maxis is already working closely with SMEs in Malaysia by sharing communication and technological tools that are relevant to their businesses. Todate, it has successfully launched and implemented Managed M2M services, the country's first managed wireless machine-to-machine service that allows for direct wireless communication between two machines without the need for human intervention, as well as Maxis Unity Solutions, Malaysia's first mobile unified communications service available for SMEs which addresses the challenge of mobilizing workforces to keep up with customers' demands while delivering real-time services on the go. Last month, Maxis launched Built for SME Retail, the first integrated solution specifically for retail SMEs, where customers can access a whole range of products and services such as hosted fixed voice options for SMEs, internet fibre broadband, pay-as-you-go Unity conferencing service, CCTV, and POS and ERP solutions running on the Maxis Cloud Computing Infrastructure.See all press releases ‹